Resume
AMANDEEP SINGH SAINI
165 Norwood Road, Southall, Middlesex, London, United Kingdom UB2 4JB
Phone: (44) 07799408964 E-mail: aman_saini@live.co.uk
CAREER OBJECTIVE
To progressively build a career in the field of hospitality and grow over time in the industry and probably have a great position in the field
EDUCATION
Diploma in Hospitality and Aviation, Kingfisher Training Academy Ltd., Mumbai, India
May 2007 – December 2007
* Customer Service, Ground Handling (Aviation), Hospitality Industry (Hotels), soaring in the Sky (Aviation), Sabre system (Reservations), Personal Development and Image Makeover.
Relevant Projects
A research on the 5 star hotels in Mumbai
* Research on the front office about the reservations system, the hierarchy of the front office
* Research on the housekeeping department
* Planning a Table de hote menu card and designing it
EMPLOYMENT SKILLS
* Experience with DOS, MS Office (including Power Point, MS Project, Excel, Outlook, etc), Internet Explorer, Windows NT, and Windows XP
* Excellent leadership skills
* Excellent organizational, problem solving, & decision making abilities
* Exceptional time management skills & have demonstrated the ability to manage concurrent projects and shifting priorities
* Proven ability to handle change within a fast paced and diverse work environment, with a willingness to take on additional duties as the department workload expands
* Highly motivated, innovative, responsible and enthusiastic
* Proven ability to communicate well, both verbally and in written context, with solid presentation and research skills
* Able to work independently, as well as a member of a team, supporting common goals
WORK EXPERIENCE
Customer Service Associate, Kaizen Global Services
May 2007 – December 2007
* Worked for the inbound UK process selling health insurance plan
* Learnt how to deal with different types of customers
* Developed soft skills, how to tackle customers and how to adjust in different environments
INTERESTS & HOBBIES
* Playing and Watching Sports
* Reading and Writing