Estate agency branch administrator coordinator
BRANCH COORDINATOR / ADMINISTRATOR - ESTATE AGENCY
Why is Chesterton a highly respected leader in the property market? Our ability to move with the times is one reason. The expertise and customer focus of our people is another. That's why we invest substantially in building their skills through industry-leading training, support and development.
If you share our passion for excellence, now comes your opportunity to join us as a Co-ordinator - and help build a uniquely exciting future.
The Role:
Supporting property consultants by arranging viewings, answering incoming calls, advertising property particulars online. Additionally, you will organise photography and floor-plans via external vendors and update private files. You will also be responsible for general office management.
The Responsibilities:
* Be able to manage a diary and prioritise.
* Carry out administrative duties in line with Chesterton procedures.
* Be proactive in providing administrative support for branch staff.
* Actively seek opportunities to improve branch procedures and share knowledge with other coordinators.
* Liaise with negotiators and clients to resolve problems.
* Demonstrate the ability to provide cover in the absence of a negotiator to ensure consistent customer service.
* Maintain long term business relationships with clients.
* Work cooperatively with others to achieve team goals and handle conflict in a professional way by seeking out compromises.
* Build productive team relationships and contribute proactively to team activities.
* Act in a manner consistent with the Chesterton business environment and be an ambassador for the company.
Skills and Experience Required:
* A positive, can-do attitude even when faced with conflicting demands and priorities
* Demonstrate reliability and consistency.
* Be open to change and initiate change where appropriate.
* Demonstrate enthusiasm and energy
* Intermediate level of computer literacy including Work and Excel.
* Good knowledge of internet Explorer, Outlook and Adobe
* Prior administration experience in a customer service or sales environment
* Prior experience within the property industry would be preferred, although exceptional candidates with transferable skills will be considered
Salary:
GBP21000 - GBP24000+ (dependant on experience) plus branch performance bonus. In addition we offer a group personal pension plan and Life Assurance.
Location:
We have a number of vacancies throughout central London. Applicants with relevant experience will be considered for all open vacancies (depending on your location).
Application Process:
Please apply with CV and covering letter to scott.pinkney@chesterton.co.uk quoting CO1. The closing date for applications is 31st March 2008.
Candidates must be eligible to live and work in the UK and be available for a face-to-face interview in London.
For information on the company, please visit us at www.chesterton.co.uk
Contact Info: scott.pinkney@chesterton.co.uk